We’re pleased to share with you an exciting announcement about your insurance with Rest.

Rest is entering into a Memorandum of Understanding with TAL to provide life insurance to members from
1 December 2019. Rest and TAL, subject to final negotiations, will now complete work on a new insurance offering to start on that same date. Since 2004, Rest’s insurance has been provided by AIA Australia.

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We’re committed to providing affordable and flexible insurance to our members as part of their super, and we’re confident that our new agreement with TAL represents best-possible value and customer experience.

As well as a new insurer, we’ll also be introducing a new insurance offering to Rest Super and Rest Corporate members and employers from 1 December 2019. We’ll be in contact with all members about this new offering closer to the launch date to let you know all the details.

Current claimants should not experience any difference as a result of this. If you’re currently receiving an insurance benefit, or are in the process of lodging a claim, it’s business as usual. If you have any concerns, please contact your claims support specialist.

We look forward to working closely with TAL, AIA Australia and our administrator AAS to ensure a smooth transition of our insurance arrangements and to continue the valuable benefits of insurance to our members.

Questions and Answers

TAL are a leading life insurance company, providing life insurance cover to around four million Australians. They are part of the Dai-ichi Life Group, one of the world’s largest life insurance groups.
At Rest, we regularly review our insurance arrangements to ensure we are always providing the best-possible value to members. Starting in May 2018, we have evaluated our current insurance offering, and commenced a two-phase tender process of prospective insurance partners.

We are entering into the Memorandum of Understanding with TAL following this thorough tender process, because we believe their insurance offering represents great value to members and strongly aligns with Rest’s strategic goal to improve member experiences through innovation.
Rest will now work with TAL to finalise a new insurance offering to members that will commence on 1 December 2019. We’ll be in contact with you closer to that date to let you know the details of the new insurance offering.

Our scale allows us to negotiate and provide insurance cover at the best-possible value to members. We are committed to providing simple, flexible cover, representing real value for money.
No, the changeover to TAL will be handled by Rest and, at this stage, you won’t need to do anything. We’ll be in contact with you closer to 1 December 2019 to let you know the details of the new insurance offering and if there’s any specific action you need to take.
Current claimants should not experience any difference as a result of this. If you’re currently receiving an insurance benefit, or are in the process of lodging a claim, it’s business as usual.

If you have any concerns, please contact your claims support specialist.

Members will continue to contact Rest to lodge a claim.

This website is provided by Retail Employees Superannuation Pty Limited ABN 39 001 987 739, AFSL 24 0003 (Rest), trustee of Retail Employees Superannuation Trust ABN 62 653 671 394 (Fund), of which Rest Super, Rest Corporate, Rest Pension and Acumen are part. It contains general advice that has been prepared without taking account of your objectives, financial situation or needs. Before acting on the information or deciding whether to acquire or hold a product, consider its appropriateness and the relevant Product Disclosure Statement (PDS), which is available on this website. The cost of providing financial services is included in the fees in the Fund as disclosed in the relevant PDS. Rest and the Fund do not charge any additional fees or obtain any commissions for the advice provided. Rest’s employees are paid a salary and do not receive any commissions. They may receive a performance related bonus that takes into account the financial services provided. Super Investment Management Pty Limited (ABN 86 079 706 657, AFSL 240004), a wholly owned subsidiary company of Rest, manages some of the fund’s investments. Apart from this, Rest does not have any relationships or associations with any related body corporate or product issuer that might reasonably be expected to be capable of influencing Rest in providing financial services.

Rest personal advice is provided by Rest Advisers as authorised representatives of Link Advice Pty Ltd ABN 36 105 811 836 AFSL 258145

Awards and ratings are only one factor to consider when deciding how to invest your super. Further information regarding these awards can be found at rest.com.au/about-rest/awards. Past performance is not an indicator of future performance. SuperRatings Pty Limited does not issue, sell, guarantee or underwrite this product. Go to superratings.com.au for details of its ratings criteria. For further information about the methodology used by Chant West, see www.chantwest.com.au